Cross-Sectional Analysis of Online Patient Reviews of Fertility Care Providers

Ricci Allen; Shruti Agarwal; Mark P Trolice

Cross-Sectional Analysis of Online Patient Reviews of Fertility Care Providers

Ricci Allen
, Shruti Agarwal
, Mark P Trolice

Research output: Contribution to journal › Article › peer-review

Abstract

<p> <h3 id="x-x-sectitle0015"> Objective </h3> <p id="x-x-abspara0010"> To observe the effects of practice type, location and mandated insurance coverage on infertility physician online reviews by patients. <h3 id="x-x-sectitle0020"> Design </h3> <p id="x-x-abspara0015"> Retrospective cohort study <h3 id="x-x-sectitle0025"> Setting </h3> <p id="x-x-abspara0020"> Online <h3 id="x-x-sectitle0030"> Patients </h3> <p id="x-x-abspara0025"> Patient online reviews of fertility specialists between 2016-2019 <h3 id="x-x-sectitle0035"> Interventions </h3> <p id="x-x-abspara0030"> None <h3 id="x-x-sectitle0040"> Main Outcome Measures </h3> <p id="x-x-abspara0035"> The analysis consisted of the average rating out of 5 for each physician published on Vitals, RateMD, and Healthgrades. <h3 id="x-x-sectitle0045"> Results </h3> <p id="x-x-abspara0040"> Data was collected on 1,097 specialists. For physicians practicing in states with vs. without mandated insurance coverage, they received an average rating of 4.093 vs. 4.076, respectively (p = 0.762). The average rating was 3.964 for physicians affiliated with a university or hospital vs. 4.128 for those working in a private practice (p = 0.011). A significant difference in physician ratings was found between the four regions (p<0.001). It was revealed that physicians who practiced in the South region (4.22+/-0.85, N=354) received significantly higher mean average ratings (p<0.01) than those in the Northeast (3.99+/-0.93, N=327) and Midwest region (3.91+/-1.01, N=175). Physicians practicing in the West region (4.14+/-0.95, N=241) received significantly higher ratings (p<0.05) than those in the Midwest region (3.91+/-1.01, N=175). <h3 id="x-x-sectitle0050"> Conclusions </h3> <p id="x-x-abspara0045"> The average online patient rating of infertility specialists was found to be significantly higher for physicians working in a private practice compared to those affiliated with a university or hospital system. No significant difference was found between the average rating in states with vs. without mandated insurance coverage for infertility treatment. We propose that qualities other than patient financial responsibility are implicated in the factors used to rate physicians. </p> </p> </p> </p> </p> </p> </p> </p></p>

Original language	American English
Journal	Internal Medicine
State	Published - Jul 25 2020

Keywords

infertility
patient reviews
physician ratings
mandated insurance

Disciplines

Female Urogenital Diseases and Pregnancy Complications
Male Urogenital Diseases
Obstetrics and Gynecology
Other Medicine and Health Sciences

Access to Document

https://doi.org/10.1016/j.xfre.2020.07.004

Cite this

@article{9bbd279cee2e4c92be8b987e94840881,

title = "Cross-Sectional Analysis of Online Patient Reviews of Fertility Care Providers",

abstract = " Objective To observe the effects of practice type, location and mandated insurance coverage on infertility physician online reviews by patients. Design Retrospective cohort study Setting Online Patients Patient online reviews of fertility specialists between 2016-2019 Interventions None Main Outcome Measures The analysis consisted of the average rating out of 5 for each physician published on Vitals, RateMD, and Healthgrades. Results Data was collected on 1,097 specialists. For physicians practicing in states with vs. without mandated insurance coverage, they received an average rating of 4.093 vs. 4.076, respectively (p = 0.762). The average rating was 3.964 for physicians affiliated with a university or hospital vs. 4.128 for those working in a private practice (p = 0.011). A significant difference in physician ratings was found between the four regions (p<0.001). It was revealed that physicians who practiced in the South region (4.22+/-0.85, N=354) received significantly higher mean average ratings (p<0.01) than those in the Northeast (3.99+/-0.93, N=327) and Midwest region (3.91+/-1.01, N=175). Physicians practicing in the West region (4.14+/-0.95, N=241) received significantly higher ratings (p<0.05) than those in the Midwest region (3.91+/-1.01, N=175). Conclusions The average online patient rating of infertility specialists was found to be significantly higher for physicians working in a private practice compared to those affiliated with a university or hospital system. No significant difference was found between the average rating in states with vs. without mandated insurance coverage for infertility treatment. We propose that qualities other than patient financial responsibility are implicated in the factors used to rate physicians. ",

keywords = "infertility, patient reviews, physician ratings, mandated insurance",

author = "Ricci Allen and Shruti Agarwal and Trolice, \{Mark P\}",

note = "Allen R, Agarwal S, Trolice MP, Cross-Sectional Analysis of Online Patient Reviews of Fertility Care Providers, F\&S Reports. 2020;. https://doi.org/10.1016/j.xfre.2020.07.004",

year = "2020",

month = jul,

day = "25",

language = "American English",

journal = "Internal Medicine",

}

TY - JOUR

T1 - Cross-Sectional Analysis of Online Patient Reviews of Fertility Care Providers

AU - Allen, Ricci

AU - Agarwal, Shruti

AU - Trolice, Mark P

N1 - Allen R, Agarwal S, Trolice MP, Cross-Sectional Analysis of Online Patient Reviews of Fertility Care Providers, F&S Reports. 2020;. https://doi.org/10.1016/j.xfre.2020.07.004

PY - 2020/7/25

Y1 - 2020/7/25

N2 - Objective To observe the effects of practice type, location and mandated insurance coverage on infertility physician online reviews by patients. Design Retrospective cohort study Setting Online Patients Patient online reviews of fertility specialists between 2016-2019 Interventions None Main Outcome Measures The analysis consisted of the average rating out of 5 for each physician published on Vitals, RateMD, and Healthgrades. Results Data was collected on 1,097 specialists. For physicians practicing in states with vs. without mandated insurance coverage, they received an average rating of 4.093 vs. 4.076, respectively (p = 0.762). The average rating was 3.964 for physicians affiliated with a university or hospital vs. 4.128 for those working in a private practice (p = 0.011). A significant difference in physician ratings was found between the four regions (p<0.001). It was revealed that physicians who practiced in the South region (4.22+/-0.85, N=354) received significantly higher mean average ratings (p<0.01) than those in the Northeast (3.99+/-0.93, N=327) and Midwest region (3.91+/-1.01, N=175). Physicians practicing in the West region (4.14+/-0.95, N=241) received significantly higher ratings (p<0.05) than those in the Midwest region (3.91+/-1.01, N=175). Conclusions The average online patient rating of infertility specialists was found to be significantly higher for physicians working in a private practice compared to those affiliated with a university or hospital system. No significant difference was found between the average rating in states with vs. without mandated insurance coverage for infertility treatment. We propose that qualities other than patient financial responsibility are implicated in the factors used to rate physicians.

AB - Objective To observe the effects of practice type, location and mandated insurance coverage on infertility physician online reviews by patients. Design Retrospective cohort study Setting Online Patients Patient online reviews of fertility specialists between 2016-2019 Interventions None Main Outcome Measures The analysis consisted of the average rating out of 5 for each physician published on Vitals, RateMD, and Healthgrades. Results Data was collected on 1,097 specialists. For physicians practicing in states with vs. without mandated insurance coverage, they received an average rating of 4.093 vs. 4.076, respectively (p = 0.762). The average rating was 3.964 for physicians affiliated with a university or hospital vs. 4.128 for those working in a private practice (p = 0.011). A significant difference in physician ratings was found between the four regions (p<0.001). It was revealed that physicians who practiced in the South region (4.22+/-0.85, N=354) received significantly higher mean average ratings (p<0.01) than those in the Northeast (3.99+/-0.93, N=327) and Midwest region (3.91+/-1.01, N=175). Physicians practicing in the West region (4.14+/-0.95, N=241) received significantly higher ratings (p<0.05) than those in the Midwest region (3.91+/-1.01, N=175). Conclusions The average online patient rating of infertility specialists was found to be significantly higher for physicians working in a private practice compared to those affiliated with a university or hospital system. No significant difference was found between the average rating in states with vs. without mandated insurance coverage for infertility treatment. We propose that qualities other than patient financial responsibility are implicated in the factors used to rate physicians.

KW - infertility

KW - patient reviews

KW - physician ratings

KW - mandated insurance

UR - https://scholarlycommons.hcahealthcare.com/internal-medicine/128

UR - https://doi.org/10.1016/j.xfre.2020.07.004

M3 - Article

JO - Internal Medicine

JF - Internal Medicine

ER -

Cross-Sectional Analysis of Online Patient Reviews of Fertility Care Providers

Abstract

Keywords

Disciplines

Access to Document

Other files and links

Cite this